Click to view Guarantee Policy
To make a warranty claim please follow these steps:
Call Johnson Lifter Customer Service at (734) 955-6500. Relay the Johnson Lifter catalog part number, purchase order number, and the specific defect.
Johnson Lifters will assign a Warranty RMA (Return Merchandise Authorization) number.
Prepare a brief description of the defect. Remember that this is necessary for the manufacturer to evaluate the damage and determine the best course of action. (Repair/ Replace / Return).
Pack your return in a sturdy shipping carton; please do not ship the item in the original retail box as they were not designed for the stresses of shipping.
Send your return to:
Johnson Lifter Warranty Dept.
25940 Northline Rd
Taylor MI 48180
Make sure to keep a record of the returning shipment. Johnson Lifters is not responsible for the returned items until tracking has been confirmed.